FRANCHISE

Franchise

A Real Concept.
Structured Expansion.

Hacienda is not an expansion story. It is a structured business system. Built on real food, specialty coffee, and operational discipline, the brand operates through a proven model with centralized governance, defined processes, and controlled execution across every critical function.
We expand selectively, guided by financial sustainability, operational capability, and full strategic alignment.
We do not scale for speed.
We scale for strength.
Our objective is clear: To build a cohesive, high-performing network that delivers consistent returns, healthy growth, and measurable long-term value.

Maturity Indicators

A Model That Has Evolved - Not Rushed

Established
2013

More than a decade of continuous operation and structured organic evolution.

Operating Stores
6

A disciplined multi-unit network with operational consistency.

Store Formats
3

Experience · Hub · Bakeaway
Three distinct formats. One unified system.

Supply Model
Integrated

Centralized sourcing standards, controlled procurement, and unified quality assurance.

Operational Framework

Where Structure Protects Performance

Every Hacienda unit operates within a defined operational architecture designed to ensure stability, brand integrity, and margin control.

Structured Spatial Logic

Unified architectural language and design standards.

Standardized Operating Systems

Documented manuals, protocols, and clearly defined SOPs.

Centralized Procurement Governance

Contractual supplier network, cost discipline, and quality benchmarks.

Continuous Team Development

Structured onboarding, operational training, and performance alignment.

Brand & Quality Assurance

Compliance controls and unified brand governance mechanisms.

Financial Monitoring & Reporting

KPI tracking, performance analytics, and structured monthly reporting.

Franchise
Structured. Controlled. Measured
Business Architecture

Designed for Scalable Discipline

Hacienda’s business model is engineered for controlled scalability, cost transparency, and diversified revenue generation.

Franchise

01

Scalable Format Architecture

Clearly defined store formats with structured investment, operational, and performance frameworks.

02

Integrated Revenue Ecosystem

Dine-in, take-away, delivery, and catering operate as a complementary system - reducing single-channel exposure.

03

Centralized Supply Integration

Unified procurement securing margins, stability, and negotiation leverage.

04

Structured Cost Model

Balanced fixed and variable cost architecture adaptable across markets.

Structure & Partnership Criteria

Partnership Framework

Partnership Principles

Alignment Before Acceleration

Expansion is activated through compatibility - not opportunity alone.

  • Preservation of brand identity
  • Operational discipline
  • Clear commercial structure
  • Long-term strategic commitment
Commercial Structure

Defined. Transparent. Governed.

Partnerships operate under a formally structured framework of rights, obligations, and performance control.

  • Defined entry structure
  • Structured royalty framework
  • Operational governance
  • Periodic performance evaluation
Partner Profile

Strategic Compatibility Is Essential

We select partners based on operational discipline and commitment to brand governance.

  • Demonstrated operational capability
  • Respect for structured brand governance
  • Long-term market presence
  • Understanding of system-based hospitality models
Development Process

Five Phases.
One Strategic Direction.

Growth is executed through control and data - not momentum.

01
Strategic Alignment

Evaluation of capital strength, operational background, and shared strategic vision.

02
Location Assessment

Data-driven analysis of commercial viability, competition, and format suitability.

03
Training & Integration

Structured transfer of operational standards and brand governance.

04
Opening Execution

Supported launch under central team supervision.

05
Performance Governance

Continuous KPI monitoring, structured reporting, and operational oversight.

Growth is implemented with control and evidence-not just speed.

Partnership Evaluation Process

Next Step

Since 2013, Hacienda has operated as an integrated business system with 6 active units and 3 structured formats. This application represents the initial stage of partner evaluation and does not constitute acceptance or commitment.

Advancement is granted exclusively to candidates demonstrating:

✔ Proven operational capability
✔ Verified investment capacity
✔ Strategic alignment with the model
✔ Long-term market commitment

Only qualified candidates proceed to structured due diligence.
Hacienda reserves the right of final approval or rejection at any stage./p>

Preliminary Evaluation Application

This application constitutes the initial stage of candidate assessment and does not represent acceptance or commitment to partnership.

Candidate Details

Applying as:*

Business Experience

(*) Do you have proven experience in the following sectors:

Experience Description
(Brief reference to previous activities)

Investment Framework

(*) Available Investment Range

(*) Source of Capital

Operational Involvement

(*) Operational Oversight Availability

⚠ The Hacienda model requires active operational oversight.

Geographic Interest

(*) Area of interest (Greece/Cyprus):

(*) Do you already have a property available?

If yes, please describe the main characteristics (location, sq.m., commerciality):

Strategic Positioning

(*) Why do you believe that a partnership with Hacienda aligns with your strategy?


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